These terms and conditions listed below govern your use of the online services (the "Services") provided by NGOsource, a program of TechSoup Global and its affiliated companies (collectively, "NGOsource"). The terms "you" and "your" in uppercase or lowercase shall mean the entity entering into a Subscription Agreement with NGOsource. The "Subscription Agreement" shall consist of these Subscription Terms and Conditions, the Terms of Use and Privacy Policy for the NGOsource website, and the standard membership fees applicable to you.
1. Access to Services
1.1 Your payment of a membership fee gives you an NGOsource login (usable by up to twenty five individuals), access to NGOsource's Grantmaker Portal and NGOsource's database of NGOs, web-based customer service and tech support, access to educational information about international grantmaking, and the ability to request equivalency determinations ("EDs") at a price and up to a maximum quantity determined by your membership level.
1.2 NGOsource will conduct appropriate due diligence and other activities necessary to determine whether an organization is the equivalent of a public charity in accordance with currently applicable IRS standards, and provide a certification evidencing the same if the subject NGO is determined to be equivalent to a public charity.
1.3 NGOsource certifications apply only to EDs and do not encompass any other legal or regulatory requirements of an international grantmaking program.
1.4 NGOsource will perform EDs based on the information provided at the time of the request, and is not required to provide a certification for any NGO. No refunds will be given in the case of denial of certification.
1.5 An NGOsource certification will contain the name of the organization that is allowed to use the certification and a date of expiration. NGOsource certifications are non-transferable.
1.6 Whether an NGO is certified or not, NGOsource will not reveal the identity of the ED requestor to any other third party, except where required by applicable law or regulation or valid order of any court of competent jurisdiction; provided that, prior to any such disclosure, NGOsource shall provide you with written notice of such law, regulation, or order and shall limit the disclosure to only such information as is required to be disclosed.
1.7 If in the course of certification, NGOsource learns of illegality or fraud on the part of the subject NGO, NGOsource reserves the right to notify subsequent requesting grantmakers of the reason for denial of certification.
1.8 NGOsource cannot commit to a specific date for issuance of a certification, but shall use its reasonable best efforts to complete the ED within four to six weeks, depending primarily on the responsiveness of the NGO.
1.9 You may only access an NGO's detailed information regarding the subject NGO (e.g., contact information, activities, budget) after requesting, paying for, and receiving an ED for that NGO.
2. Your Responsibilities
2.1 You agree that you will not share your ED certifications or your NGOsource login with third parties for any reason; provided, however, that the fact of an ED certification or a copy of the ED certification itself may be shared with your contractors and other third parties conducting services on your behalf if such information is necessary to the completion of such services.
2.2 You agree to cooperate with NGOsource in obtaining information from the NGO for which you have requested an ED.
2.3 You agree to maintain a current email address with NGOsource at all times. NGOsource is not responsible for delays in transmission of information that may or may be material to completion of an ED if your email address is invalid or fails for any reason.
2.4 NGOsource's primary method of communication is through email, and NGOsource will not assume responsibility for systems other than its own.
2.5 You understand and agree that your membership fee gives you access to the NGOsource database, and that each ED request carries its own fee depending on your membership level. You are responsible for determining the correct membership package that will provide you with the number of EDs you need in a given year.
2.6 You understand and agree that US law requires an NGO's governing documents be in English and that the NGO will be responsible for translating these documents into English. Translation costs are not included in your membership fee or ED request fees.
2.7 You understand and agree that if you choose to have access to an NGO's confidential information, you are responsible for that information.
2.8 NGOsource reserves the right to terminate your membership in accordance with section 16 of the Terms of Use, if it suspects that you have engaged in any conduct prohibited by this agreement, the Terms of Use, or by law.
3. Payment of Fees and Refunds
3.1 You may change your membership level at any time, in which case you will pay the full difference between your current membership level and the new membership level. No refunds will be issued for ED requests already processed.
3.2 No refunds of your membership fees will be issued if you decide to terminate your NGOsource membership or if NGOsource exercises its right to terminate your membership for cause following the notice and cure period set forth in section 16 of the Terms of Use to this TOU.
3.3 Once you have placed an ED request regarding an entity that NGOsource has not previously determined does not qualify for an ED, generally no refunds will be issued once the NGO has logged in to the NGOsource website and initiated an NGOsource questionnaire. Refunds of ED request fees will only be given in the following circumstances:
3.3.1 An NGO is nonresponsive for 2 weeks following the date of the initial ED request.
3.3.2 Certification is denied for an NGO because of illegality or fraud on the part of the NGO of which NGOsource is aware and that previously resulted in denial of certification prior to the placement of the ED request.
Terms of Use
1. Agreement to Terms
NGOsource (“NGOsource”, “we”, or “us”), allows you access to and use of this site (the "Site") subject to these terms of use (the "Terms"). Specific services available through the Site may include additional terms, which are hereby incorporated into these Terms. Please read both these Terms and any additional terms carefully before accessing or using the Site. TO USE THE SITE, YOU MUST FIRST AGREE TO THESE TERMS. BY USING OR ACCESSING THE SITE, YOU ACCEPT THESE TERMS AND REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS, IN WHICH CASE “YOU” OR “YOUR” WILL REFER TO SUCH ENTITY.
2. Modification of Terms
We may amend these Terms from time to time. If we make material changes to the Terms, we will notify you by posting a prominent notice on the Site and sending you an email at your primary email address, as specified in your Account (defined below). Any changes to these Terms will be effective immediately for new users of our Site; otherwise these changes will be effective upon the earlier of thirty (30) calendar days following our posting of a notice on our Site or thirty (30) calendar days following our dispatch of an email notice to you. You are responsible at all times for updating your Account to provide us your most current email address. If the last email address that you provided us is not valid or for any reason is not capable of delivering to you the notice described above, our dispatch of the email will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Site following notice of such changes shall indicate your acknowledgement of and agreement to be bound by such changes.
3. Your Information and Account
For certain uses of the Site, NGOsource may require you to provide information about yourself (such as identification or contact information) or to create a user account (“Account”). You agree that any such information and any information that you provide in connection with your Account will always be materially correct, complete and up to date. You will be responsible for all activities that occur under your Account and therefore you agree to keep your password confidential. You agree to notify us immediately of any unauthorized use of your Account or if you believe that your password is no longer confidential. We reserve the right to require you to alter your user name and/or password if we believe that your Account is no longer secure.
You will not: (a) provide any false information as part of your Account information or in connection with the Site; (b) create an Account for anyone other than yourself; (c) create or use more than one Account at any given time; (d) transfer your Account to anyone else; (e) permit others to use your Account; or (f) use or access other persons’ Accounts.
4. Privacy
You agree and consent to the use of your personal data in accordance with NGOsource’s privacy policy. Please review NGOsource’s current privacy policy (“Privacy Policy”).
5. Site Conduct
When using the Site, you agree to comply with the following guidelines:
- You may not post or transmit information, data, text, software, graphics, sound, photographs, video, messages, or other content (collectively, “Content”) that is unlawful, harassing, libelous, defamatory, obscene, fraudulent, harmful, threatening, abusive, hateful, or is otherwise determined to be objectionable by NGOsource;
- You may not interfere with other users' use of the Site;
- You will not knowingly post or upload any virus, time bomb, worm, corrupted file, malware, or other software routine capable of disrupting, disabling, harming the operation of or providing unauthorized access to the Site;
- You will comply with all of these Terms and any applicable laws or regulations (including any laws regarding the export of data or software to and from the United States or other relevant countries);
- You may not use the Site to advertise or sell products or services to others or engage in activities such as contests, sweepstakes, or pyramid schemes;
- You may not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- You may not post or transmit Content that you do not have a right to post or transmit under any law or under contractual or fiduciary relationships (such as inside information, confidential information, etc.); and
- You may not use the Site to solicit, collect or store personal data or passwords of other users.
6. Violation of Terms
If you violate any of these Terms or other user guidelines posted on the Site, or if NGOsource believes that your conduct or Content is offensive or illegal, violates the rights of, harms, or threatens to harm third parties, or may create liability for NGOsource or third parties, NGOsource reserves the right (but is not obligated) to investigate and take appropriate legal action in its sole discretion, including removing Content from the Site, notifying the appropriate authorities regarding the source of such Content, barring you from accessing the Site, and terminating your Account pursuant to Section 16 below.
7. Third Party Links and Third Parties on the Site
NGOsource or third parties may provide on the Site links to other internet sites or services (“Third Party Sites and Services”). NGOsource has no control over Third Party Sites and Services; NGOsource does not endorse, and is not responsible for, any Third Party Sites and Services or the information, material, products or services contained on or accessible through Third Party Sites and Services. You acknowledge that NGOsource is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance upon any such information, material, products, or services. Many Third Party Sites and Services have their own terms of use and privacy policies that differ from ours. NGOsource’s Terms and Privacy Policy only apply to our Site and do not apply to any Third Party Sites and Services.
We may allow third parties to provide certain information displayed on the Site. Any third-party information is not sponsored, endorsed, recommended or licensed by NGOsource. You should directly contact the third parties and/or their references for the most accurate information. Your interaction, correspondence or transactions with, third parties using the Site, including participation in promotions or e-commerce (collectively, “Third Party Interactions”), and any terms, conditions, warranties or representations associated with Third Party Interactions, are solely between you and such third parties. You agree that NGOsource shall not be responsible or liable for any loss or damage of any sort incurred in connection with your Third Party Interactions or the presence of such third parties on the Site.
NGOsource reserves the right (but is not obligated) to monitor or take any action we deem appropriate regarding disputes between you and third parties using the Site. To the extent permitted under applicable laws, you hereby release NGOsource from any and all claims or liability related to: (a) any Content posted on the Site by you or third parties; or (b) the conduct, whether online or offline, of any third party.
You hereby waive California Civil Code Section 1542 (and any similar provision in any other jurisdiction) which states: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
8. Indemnification
You and NGOsource agree to indemnify, defend and hold harmless each other, their affiliates, governing board, officers, agents, employees, and partners from any liability, loss, claim, demand, costs and expenses (including reasonable attorneys' fees) related to: your use of the Site other than in accordance with these Terms; any breach or inaccuracy of any representation or warranty made under these Terms; your violation of these Terms; violation of applicable laws or any rights of third parties.
9. Use and Storage of Content on the Site
NGOsource may establish general practices and limits concerning the use of the Site, including, without limitation, the maximum number of days that Content will be available on or retained by the Site. NGOsource, in its sole discretion, reserves the right to change these general practices and limits at any time.
10. Ownership of Content and Intellectual Property Rights
NGOsource and its licensors own the Site and all Content therein (“Site Content”) and all worldwide intellectual property rights relating to the foregoing. Except as expressly authorized by NGOsource, you may not copy, distribute, sell, lease, perform, display, sublicense, modify or prepare derivative works of the Site or Site Content, in whole or in part. NGOsource reserves all rights not expressly granted to you under these Terms. Any use of the Site not expressly permitted by these Terms will be deemed a breach of these Terms and may violate copyright, trademark, and other laws.
NGOsource will treat any feedback or suggestions you provide to it as non-confidential and non-proprietary. You grant NGOsource the right to use any feedback or suggestions you provide in any manner and for any purpose without any obligation to compensate you.
11. DISCLAIMER OF WARRANTY
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT NGOSOURCE’S WARRANTY TO THE EXTENT SUCH WARRANTY MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR CONDITIONS. ACCORDINGLY, ONLY THE EXCLUSIONS AND LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK AND THAT THE SITE, SITE CONTENT, AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE.” NGOSOURCE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
IN PARTICULAR, NEITHER NGOSOURCE NOR ANY OF ITS AFFILIATES REPRESENTS OR WARRANTS TO YOU THAT: YOUR USE OF THE SITE OR SITE CONTENT WILL MEET YOUR REQUIREMENTS; YOUR USE OF THE SITE OR SITE CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, FREE OF VIRUSES OR OTHER HARMFUL CODE; ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SITE WILL BE ACCURATE OR RELIABLE; OR THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
YOU DOWNLOAD OR OBTAIN MATERIAL FROM THE SITE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NGOSOURCE OR THROUGH OR FROM THE SITE OR SITE CONTENT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
12. LIMITATION OF LIABILITY
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT NGOSOURCE’S LIABILITY FOR LOSSES TO THE EXTENT SUCH LIABILITY MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS AND EXCLUSIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
YOU EXPRESSLY AGREE THAT NGOSOURCE, ITS AFFLIATES, GOVERNING BOARD, OFFICERS, AGENTS, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY OF THE FOLLOWING:
(A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES IN CONNECTION WITH THE SITE, SITE CONTENT, ANY SERVICES PROVIDED IN CONNECTION WITH THE SITE, OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; AND
(B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE IN CONNECTION WITH:
(i) ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY INFORMATION POSTED ON THE SITE;
(ii) ANY CHANGES WHICH NGOSOURCE MAY MAKE TO THE SITE, OR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SITE (OR ANY FEATURES WITHIN THE SITE);
(iii) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SITE;
(iv) YOUR FAILURE TO PROVIDE NGOSOURCE WITH ACCURATE ACCOUNT INFORMATION; YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL; OR
(v) ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY.
THE LIMITATIONS ON NGOSOURCE’S LIABILITY TO YOU IN THE ABOVE PARAGRAPHS SHALL APPLY WHETHER OR NOT NGOSOURCE HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
NGOSOURCE’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THE SITE, SITE CONTENT, ANY SERVICES PROVIDED IN CONNECTION WITH THE SITE AND THESE TERMS WILL AT ALL TIMES BE LIMITED the amount of the membership fees paid by you to NGO Source during the previous twelve (12) month period. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.
13. Copyright Infringement Policy
NGOsource takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law (including, in the United States, the Digital Millennium Copyright Act), and we maintain a policy of terminating the Accounts of repeat offenders. If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access thereto) from the Site by submitting written notification to our Copyright Agent.
The written notice must include substantially the following:
- Your physical or electronic signature;
- Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Site, a representative list of such works; identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material;
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address);
- A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law; a statement that the information in the written notice is accurate; and
- A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
NGOsource’s Copyright Agent can be reached as follows:
NGOsource
c/o TechSoup Global
Attn: Legal Department
435 Brannan Street, Suite 100
San Francisco, CA 94107 USA
legal@ngosource.org
14. Trademarks
NGOSOURCE and its logo are the registered trademarks of TechSoup Global. You must not use any TechSoup Global trademarks without the prior written permission of TechSoup Global. All third-party trademarks on the Site are the property of their respective owners.
15. Modifications to the Site
NGOsource reserves the right from time to time to modify the Site or suspend access to all or portions of the Site, in accordance with Provision 2 herein. You agree that NGOsource will not be liable to you or to any third party for any modification or suspension of the Site, in whole or in part.
16. Termination
Subject to this section, these Terms will remain in full force and effect while you use the Site or maintain an Account. You may terminate your Account at any time and for any reason through the appropriate account management page on the Site. NGOsource has the right to terminate your Account, uif you breach a material term of the Agreement, the Terms of Use, or any related law. NGOsource will afford you an opportunity to cure said alleged material breach upon materially agreeable terms. Failure to agree on mutually agreeable terms for cure within thirty (30) days shall be grounds for the immediate termination of this Agreement by NGOSource. You agree that we will have no liability to you for any costs, expenses, losses, damages, or liabilities arising out of or relating to our termination of your Account, your access to and use of the Site, or this Agreement. Even after this Agreement is terminated for any reason, the following provisions of this Agreement will remain in effect: Sections 6, 7, 8, 11, 12, 16 and 19.
Without limiting the foregoing, if you use, copy, distribute, sell, display, perform, sublicense or prepare derivative works of any part of the Site in breach of these Terms, your right to use the Site will cease immediately and you must, at NGOsource’s sole discretion, return or destroy any copies of Site materials you have made.
17. Disclosures
NGOsource is located at 435 Brannan Street, Suite 100, San Francisco, CA 94107 USA. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814 USA, or by telephone at (800) 952-5210.
18. Electronic Communications
For contractual purposes, you (a) consent to receive communications from NGOsource in an electronic form (NGOsource posts notices on the Site or communicates with you via email); and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that NGOsource provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights. Any notices by you to NGOsource may be made by either email or regular mail.
19. General Provisions
These Terms constitute the final, complete, and exclusive agreement between you and NGOsource regarding the Site and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, between you and NGOsource (including, but not limited to, any prior versions of these Terms).
These Terms and the resolution of any controversy or claim arising out of or related to these Terms or the Site (“Claim”) shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. NGOsource's failure to insist upon strict enforcement of any provision of these Terms shall not be construed as a waiver of any provision or right. All waivers will be effective only if in writing.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will be enforced in accordance with their terms. You acknowledge that the Site and Site Content contains valuable trade secrets and proprietary information of NGOsource, that any actual or threatened breach of the Section entitled “Ownership of Content and Intellectual Property Rights” will constitute immediate, irreparable harm to NGOsource for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach. The section headings in these Terms are for convenience only and have no legal or contractual effect. “Includes” and “including” are not limiting.
Regardless of any statute or law to the contrary, you hereby waive your right to bring any Claim against NGOsource TechSoup Global more than two (2) years after such Claim first arose.
All Claims will be settled by binding arbitration in accordance with the Comprehensive Arbitration Rules of JAMS. Any such controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party. You consent to the arbitration being conducted in the English language and in the county of San Francisco, California, U.S.A. Each party will bear its own costs incurred in such arbitration proceeding. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, NGOsource may seek injunctive relief in any court having jurisdiction to protect its intellectual property or confidential or proprietary information.