Fundacja TechSoup Staff, Fall 2015
As part of the larger TechSoup Global Network, NGOsource's global partners provide high-quality, personalized customer service to NGOs across the world. These partners act as a huge resource for NGOs going through the equivalency determination (ED) process for the first time by providing support in the organization's time zone and preferred language.
Our Warsaw-based partner, Fundacja TechSoup (FTS), provides English-language support for NGOs in nearly 30 countries spanning Europe. Like all of NGOsource's global partners, FTS understands the local business culture of the countries it works in, which allows for a personalized approach.
Fundacja TechSoup Staff at their 2016 European Partner Meeting
Oleg Sakharov, a global operations program specialist for FTS, has seen firsthand how the NGOs benefit as a result of our global partners' ED customer service. He notes that as a result of FTS' work with NGOs, "they are able to complete the questionnaire successfully with full and accurate information provided." This in turn allows the NGOsource legal team to review documents as soon as possible and minimizes the likelihood that they will require any further information or documentation from the NGO. Oleg notes, "Thus, the process flows very smoothly, and the applicants can receive their ED Certificate and grants in a timely manner." Grantmakers thus benefit from more complete and timelier ED submissions.
Learn more about each of our global partners here.
This post was written by Gabby Sharaga, a New Sector Alliance RISE Fellow working as the Marketing and Communications Associate on the NGOsource team.